The New Indian Express
12th November, 2002

Simplified and Transparent Administration of Registration rises in Registration Dept

CHENNAI: The Simplified and Transparent Administration of Registration (STAR) project, an IT-enabled service implemented in the Registration Department, has brought about an image change for the corruption-infested department.

``What used to take a month, that, too, after giving speed money, now takes just an hour,'' beams Pradeep Yadav, Inspector General, Registration. He was referring to the issuance of the encumbrance certificate, which the department is doing online for the last 10 days.

The history of each plot, every sale ever effected, is recorded at the Sub-Registrar's offices. When a transaction is effected, an encumbrance certificate is obtained to establish the ownership and status of the land. But the procedure had its pitfalls - it could be manipulated by vested interests. And the department slowly earned a reputation of being slothful, corrupt.

``Now, for Rs. 100 more, applicants can receive the EC within 60 minutes, with no deliberate omissions or delays. This way land disputes can be brought down,'' says Yadav.

Known for its cumbersome processes, the Registration Department had become synonymous with red tapism and turned into a haven for `brokers' who mislead the public.

``Only licensed deed writers can record transactions. Though the Registration Act permits everybody to write, the archaic language inherited from the British made it possible for the traditional deed writers to make a killing,'' observes Yadav.

Step one, logically, was evolving modern deeds minus the heavy language, which is now available online.

``Registrants can download the format and include personal details. To give the whole thing a personal touch, we have left some space left for the applicants to make their comments,'' informs Yadav.

The next step was to make certified copies redundant. The certified copy that accompanied the deed was also to be prepared by a licensed copier. Advent of technology such as photocopying was of little consequence because the photocopying could not be preserved for long, explains Yadav.

Guideline values, for long a trade secret of the Sub-Registrars, had been demystified. This also has been uploaded on to the homepage http://www.igregn.tn.nic.in.

After submitting the physical dimensions of their land and building, the registrant can prepare the property valuation document online. Yadav believes once transparency is ensured, malpractices would come to an end.

The change is the culmination of a three-year-long project that envisaged creation of digital archives by scanning all documents in the Sub-Registrar's offices, simplification of process and eliminating middlemen while removing the drudgery for officials.

To take the process a step further, the REGiNET was launched on September 13. As many as 20 centres have been networked making it possible for a resident of Mylapore to obtain any land deed from any other office. This is being monitored by the network's neural centre at Deputy Inspector General's office.

Touted to be the first successful attempt at large-scale e-governance, 350 offices out of the 650 have been computerised in the first phase with the rest to be covered by March 2003.

Since the launch, 1454 ECs have been issued from the nerve centre and another 1140 from other offices. As many as 36 applications were received online in 10 days, according to Yadav.