CITIZENS CHARTER

TOURISM DEPARTMENT

Objectives:

    1. To preserve our glorious heritage and culture

    2. To give authoritative historical information to the Tourists.

    3. To treat the tourists as our "GUESTS".

    4. To build infrastructure facilities in Tourists Centres.

    5. To identify new areas of Tourist Centres and popularize its specialties to the public:

    6. To encourage private investments in tourism projects.

    7. To create Tourism awareness among the Youth and the Public:

    8. To extend certain benefits hitherto enjoyed by Industries to Tourism Projects.

    9. To create Tourism as an effective tool to bring and establish friendship among the people of various States/Nations

    10. To create employment opportunities and

    11. To protect the environment.

Organization:

The Department of Tourism is functioning with the avowed principles of achieving the above objectives consistent with the existing global scenario as well as national priorities and ethos.

Recognizing the importance of tourism and realizing its economic and social relevance, the department plays a pivotal role in Tourism management and promotion in TamilNadu. The Department has drawn up a strategy for the development of Tourism in the State with the above objectives.

Functions:

1. The Government of Tamil Nadu is having its Tourist offices in all the importance Tourist Centres including State capitals like Mumbai, Calcutta, Goa and New Delhi. Besides, Tourist information Centres are functioning at Hyderabad, Thiruvananthapuram and Bangalore and also at importance Railway junctions, Airports in TamilNadu for the benefit of the traveling public. Through this information Centres, maps, brochures, folders, posters and travel plans are being distributed for the benefit of the tourists.

 2. The following festivals are conducted to promote heritage tourism:-

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Name of Festivals The Month in which the Festival is conducted

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1. Mamallapuram Dance Festival : January-February 

2. Pongal Festival in some important Tourist Centres : January

3. Chidambaram Nattiyanjali Festival : February-March

4. Tea and Tourism Festival at Ooty : February

5. Summer Festivals at Ooty, Kodaikanal and Yercaud : May

6. Madurai Chithirai Festival : April-May

7. Krishnagiri Mango Festival : June

8. Courtallam Saaral Festival : July

9. Kumarimunai Festival at Kanniyakumari : August-September

 

1. Tourism has been declared as an Industry in TamilNadu. Ten percent capital subsidies upto Rs.10 lakhs are given to Tourism projects in TamilNadu with a capital investment not exceeding one crore rupees. Besides 15 percent of capital cost up to Rs.5 lakhs as subsidy for the purchase of Generators.

2. To encourage private investment in tourism projects, the Department of Tourism co-ordinates with different departments for early clearance of the projects.

3. Preparing plans to improve infrastructure facilities in Tourist Centres obtaining central assistance through the State Government, and securing the active participation of the local public by providing better economic avenues are the priorities of this department.

4. The TamilNadu Tourism Development Corporation is operating 36 hotels and is providing maximum comforts to the tourists at low tariff.

5. The TamilNadu Tourism Development Corporation is providing well planned travel circuit plan with care and comfort to the tourists coming from other States and abroad.

6. The Corporation is maintaining Youth Hostels, Children Parks, Boat Houses, Telescope houses for the entertainments of the tourists.

 7. Every year, Tourist and Industrial Fair is conducted at Island grounds at Chennai for information dissemination on the achievements of the Government and to promote Tourism.

 8. The Director of Tourism, Chennai recommends for the sanction of FL 3 permits to private Tourist Hotels and also recommends projects of the private tourism promoters to obtain loan from the financial institutions.

 9. Approvals of Shops and Classification of Hotels for awarding Star Category are being certified by the Department.

10. Sound and Light Programme is conducted at Thirumalai Naickar Mahal. Efforts are being taken to establish similar Programmes at Thanjavar Big Temple and at Fort Saint George, Chennai.

Services:

Tourists visiting the State seek a pleasant and delectable experience on their trips. The department with a view to providing congenial atmosphere for promotion of Tourism concentrates on

    • Drawing an Integrated Special Schemes for Tourist Centres with reference to its special features.

    • Providing accessible tourist attractions and integrated system of physical  infrastructure.

    • Socio-economic development of the area through community participation.

    • Encouraging private participation in all Tourism ventures.

Regional Set up:

To carry out the objectives and programmes of the Department and to render service to the visiting Tourists, regional offices have been established at the following District headquarters and importance Tourist Centres.

    1. Chennai                   8.Thanjavur

    2. Mamallapuram         9.Trichy

    3. Chidambaram        10.Madurai

    4. Poompuhar            11.Kodaikanal

    5. Salem                   12.Rameswaram

    6. Dharmapuri            13.Tirunelveli

    7. Udhagamandalam   14.Kanniyakumari

Brochures and Publicity material printed by the Department about the places of interest in the State are  made available to the Tourists through these regional out lets.  This department participated in Travel Marts and Publicity campaign organized abroad.

Tamil Nadu Tourism Development Corporation Limited, Chennai:

Tamil Nadu Tourism Development Corporation was incorporated during the year 1971 with the blessings of Hon`ble Chief Minister of Tamil Nadu. It made a modest beginning with Five Tourist Bungalows and with two coaches. It has made rapid strides since then, and today has earned the proud distinction of owning the largest chain of Hotels in South India numbering 36. The bed strength has increased from 253 in 1971 to 2504 in 1998. 24 fleet of coaches are in use at present. Tamil Nadu Tourism Development Corporation has established the following Tourist's amenities in the State:-

1. Hotels : 36

2. Youth Hostels : 8  (intended for Budget Tourists)

3. Boat Houses : 8

4. Restaurants : 3

5. Snack Bar : 2

6. Telescope House : 4

7. Mobile Restaurant : 2

8. Garden : 3

9. Tourist Service : 1

Centre (Petrol Bunk)

The Youth Hostel has been established mainly with the object of promoting low budget tourism wherein Dormitory Accommodation is provided to the Tourists at a very nominal rate of Rs.50 per day. The Humbled Chief Minister of TamilNadu has given a fillip to the promotion of domestic Tourism in Tamil Nadu by exempting Luxury Taxes in Hotels up to the tariff limit of Rs.199. This has boosted the Domestic Tourism significantly during the current year. 

Transport Division:

1. Tamil Nadu Tourism Development corporation has earned the proud distinction    of being the only Corporation, to operate packages tours. Covering all the States in Southern India, I.e., Andhra Pradesh, Kerala, Karnataka, Pondicherry and Goa. This has proved to be a major boost for the tourists arriving in Chennai from North.

2. Tamil Nadu Tourism Development Corporation has been endeavoring to introduce several new tours to meet the growing demands of the various tourists. TamilNadu Tourism development Corporation has introduced the following new tours during 1997-98:-

            (1) 8-days Andhra Tour covering all the major polaces in Andhrapradesh.

            (2) 3-days Navagraha Tour covering the Temples of the Nine Planets.

            (3) 2-days Church Tour.

            (4) 5-days chola Nadu Vynava Temples Tour Covering 21 Holy Shrines in Chola Nadu (out of 108 Holy shrines)

            (5) 1-Day Sakthi Tour covering major Amman Temples in and around chennai.

            (6) 1-Day Triumal Darshan Tour covering 9 major Temples in and around Chennai.

              1. Apart from these tours Tours Tamil Nadu Tourism Development Corporation is  also operating   the regular tours like city Tour, Mammallapuram, Kancheepuram Tour, Tirupathy Tour, 8-Day Tamil Nadu Tour , 7 days Goa-Mantralaya Tour, 14-days Sunny South Tour etc  Tamil Nadu  Tourism Development Corporation is also operating Special  package tour for the benefit of students community at confessional tariff.

               2. Tamil Nadu Tourism Development Corporation is also organizing special package tours at confessional tariff for the benefit of the Corporate Sector.

                3. TamilNadu Tourism Development Corporation is operating special package  tour at          confessional tariff for the benefit of Government employees availing LTC facilities.

                4. Tamil Nadu Tourism Development Corporation is organizing cultural programmes for the benefit to Foreign group Tourists availing Tamil Nadu Tourism Development Corporation package tours. To enable the department to serve better tourists may contact:  

TTDC Sales Counter                                Phone No. 2561385 
No.3, EVR Periyar Salai                                           2560294
(opp:Central Railway Station)                                    2582916 
Chennai  600 003                                                     2584356

Tamil Nadu Tourism Development Corporation     Ph: 28547335 
Head Office:                                                           28547344
25, Dr. Radhakrishnan Salai                                    28547346
Mylapore
Chennai 600 004. 

INTERNET WEB SITE ADDRESS

http/www tamilnadutourism.org

Directorate of Tourism                            Phone No. 24321694
Panagal Buildings Ground floor)                               24321862
No.1 Jeenis Road                                                   24320949
Saidapet

Chennai 600 015.