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Citizens
Charter
Department
of Industries
TAMIL
NADU MINERALS LIMITED
(
http://www.tamingranites.com
)
INCORPORATION:
Tamil
Nadu Minerals Limited was incorporated on 6.04.1978 under the Companies Act
1956.
VISION:
MISSION:
-
Our
mission is continuous search for new and more granite deposits and Industrial
minerals.
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Adoption
of scientific methods of eco-friendly mining.
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Sustainable
recovery of maximum useful granite and other minerals.
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Processing
and supply of granites and minerals to industrys’ specification.
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Export
of granites and minerals, earning foreign exchange for the state and the
country.
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Providing
gainful employment to people in rural and backward areas by the development of
quarries and mines and offering opportunities to qualified technicians in the
manufacture of good quality products.
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Continuous
updation of technology of mining, quality control measures and mineral
processing and marketing.
DETAILS
OF BUSINESS TRANSACTED:
The
main business activities of TAMIN are to exploit minerals, process them to
certain specifications for ready use and market them by export as well as by
local sales.
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TAMIN
has been on scientific basis exploiting granites and other industrial
minerals like Graphite, Limestone, Vermiculite, Silica Sand and Quartz &
Feldspar.
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TAMIN
has set up mineral processing industries pertaining to granite for
production of granite slabs, tiles, monuments and furniture items.
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In
respect of Graphite, the fixed carbon in the ore is upgraded upto 96% for
ready use in refractory industries, crucible industries, pencil and paint
industries and expandable graphite industries.
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As
regards Silica Sand, TAMIN process the raw silica sand into three different
size fractions and clean them from any extraneous material for ready use to
prepare test concrete cubes to determine the quality of cement after
subjecting the cubes to compressive strength analysis.
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The
vermiculite is exfoliated for ready use as insulation material and to raise
nursery and other horticultural purposes. The exfoliated vermiculite can
also be used as concrete aggregate for applications in building roof etc.
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TAMIN
also exports granites as dimensional stones in raw and finished form to
various countries.
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TAMIN
supplies Limestone, Quartz & Feldspar to the user industries especially
industries of Cement, Ceramics etc.
DETAILS
OF CUSTOMERS:
Granite:
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TAMIN
exports granite in the raw form to various countries in USA, Europe, South
East Asia and West Asian Countries. Customers are essentially from Italy, USA,
Japan and China.
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TAMIN
also exports finished granites to USA and Germany.
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TAMIN
also has domestic customers who take raw blocks to process in their industries
as slabs, monuments and tiles for export as well as sale in the local market.
The public are also buying granite furnitures directly from TAMIN.
Graphite:
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The
Customers are essentially the manufacturers of refractory bricks, crucibles,
pencil, lubricants and expandable graphite.
Silica
Sand:
Vermiculite:
Quartz
& Feldspar:
Limestone:
SERVICES
EXTENDED TO THE CUSTOMERS:
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The
Customers will be provided with specifications of industrial minerals marketed
by TAMIN and also about the varieties of granites exploited and processed for
export and domestic areas.
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TAMIN
also provides price structure with details of duties, sales tax, packing &
forwarding and transport charges to them.
GRIEVANCES
REDRESS MECHANISM:
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The
Customers can directly address to the TAMIN Head Office as to their
requirement of industrial minerals, the price and other details.
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They
may also elicit information as to the various properties of these minerals and
granites so that best utilisation of them can be achieved by them.
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For
prompt supply of materials, they may write to TAMIN Head Office as to know the
procedures like - Placement of orders, Payment, Taking Delivery etc. At Head
Office, TAMIN has a Marketing Section which will redress the grievances as
well as clarify various points of the customers.
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For
any grievance relating to purchase of granite, industrial minerals etc.
General Manager, TAMIN at Head Office may be contacted in person with
necessary particulars for redressal within three weeks time of the receipt of
complaint.
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For
any grievance relating to supply or administrative matters, Administrative
Officer, TAMIN at Head Office may be contacted in person with necessary
particulars for redressal within three weeks of the receipt of the complaint.
EXPECTATIONS
FROM THE CUSTOMERS:
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