Citizens Charter of Small Industries Department

This Charter is a statement of the mission and commitment of the Department of Small Industries, Government of Tamil Nadu, to accomplish, achieve and fulfill the Government's commitment to make Tamil Nadu the premier State in India.

To support the strengthening of the SSI / Tiny Sector all over the State by making every enterprise, efficient, competitive and employment oriented and thereby to bring about socio-economic upliftment of the people of Tamil Nadu.

This charter sets out the commitment of Government to give efficient and effective service to citizens as expected by them.

1. To identify potential projects in rural areas, viz. Agro based, Food processing, Herbal Medicinal Products and Bio-tech products and to provide escort services to compete in the global market.

5. To give boost to employment generating schemes and thereby bring more unemployed youth into the economic mainstream.

6. To promote Women Entrepreneurship through Women Entrepreneur Development Training.

7. To establish Industrial Parks with adequate infrastructure exclusively for women.

8. To provide simplified procedure to get SSI certificate online, through authorized browsing centres.

9. To establish Export Guidance Cell for providing equal opportunities to SSIs for Export Promotion in the districts

10. To facilitate and provide quality infrastructure facilities/services in Industrial Cluster for capacity building of entrepreneurs.

11. To facilitate and create common amenities such as raw material bank, product display centre, Common Testing Centre and Common Effluent Treatment Plants for the SSI Units.

12. To establish Tea Auction Centre for bringing Transparency in Tea Auction for fetching fair price to the Small Tea Growers.

15. To ensure competitive price to the Tapioca farmers by encouraging sale of Sago and Starch through SAGOSERVE.

16. To provide special packages for the existing industries to take up technology up-gradation, modernization to enhance the competitiveness of the product.

A comprehensive list of activities carried out by Small Industries Department is shown below :-

Sl. No.	ACTIVITIES	OFFICES TO BE APPROACHED
1.	Project Profile/entrepreneur Guidance	General Manager, District Industries Centres in the Districts. For Chennai, Regional Joint Director, Chennai-2 Technical Information Libraries at Guindy, Ambattur, Madurai, Coimbatore, Trichy, Tirunelveli, Salem and Vellore. Data Bank for Chemical Industries at Guindy, Chennai. Data Bank for Electronic Industry at Tiruvanmiyur, Chennai.
2. a. b.	SSI Registration Permanent/Provisional. On line registration and issue of provisional SSI Certificate]	General Manager, District Industries Centres in the Districts. For Chennai, Regional Joint Director, Chennai-2 Approved browsing centers in District and Taluk Head Quarters.
3.a. b.	New Anna Marumalarchi Thittam for promotion of Agro based industries in all the 385 blocks of the State Subsidies and incentives for new units started under New Anna Marumalarchi Thittam	General Manager, District Industries Centres of the Districts. Tamilnadu Industrial Investment Corporation Ltd. Chennai-35 and District Industries Centres
4.	Prime Minister's Rozgar Yojana Scheme	General Manager, District Industries Centres in the Districts. For Chennai, Regional Joint Director, Chennai-2
5.	Single Window Clearance for establishing SSI units	General Manager, District Industries Centres in the Districts. For Chennai, Regional Joint Director, Chennai-2
6.	Export Guidance and Promotion Cells.	General Manager, District Industries Centres in the Districts. For Chennai, Regional Joint Director, Chennai-2
7.	Industrial Cluster Development Scheme under Public Private Partnership concept	General Manager, District Industries Centres in theDistricts. For Chennai, Regional Joint Director, Chennai-2
8.	Facilitation for recovery of delayed payment to SSI units	General Manager, District Industries Centres in the Districts. For Chennai, Regional Joint Director, Chennai-2
9.	Training for Women in Entrepreneurship Development	Entrepreneurship Development Institute, Chennai General Manager, District Industries Centres in the Districts. For Chennai, Regional Joint Director, Chennai-2 and Deputy Director (WEDP) Directorate of Industries and Commerce, Chepauk, Chennai.5.
10.	Formation of Industrial Co-operative Societies in various trades and monitoring the same continuously with an aim to continuous and gainful employment to artisans, farmers and SSI unit holders etc.	General Manager, District Industries Centres in the Districts, Joint Director (Tea), Department of Industries and Commerce, Coonoor, for Nilgiris District, and Deputy Director (Industrial Cooperatives) Guindy, Chennai-32.for Chennai
11.	Electrical and Electronic Estates - Allotment of Plots / Sheds	Administrative Officer of the respective Estates and Joint Director (Electrical and Electronics), Directorate of Industries and Commerce, Chennai - 5, General Manager, District Industries Centre, Salem.
12.	Electrical Testing Facilities Central Electrical Testing Laboratory, Kakkalur.	Joint Director of Industries and Commerce (Electrical and Electronics), Directorate of Industries and Commerce, Chennai-5 and Deputy Director, Central Electrical Testing Laboratory, Kakkalur, Thiruvallore District.
13.	Chemical Testing Facilities	The Officers In-charge of the Laboratories, Chemical Testing and Analytical Laboratory, Guindy, Chennai-32 and Regional Testing Laboratory, Madurai / Coimbatore / Salem / Tuticorin.
14.	Scientific Glass Training Facilities	Superintendent, Government Scientific Glass Training Centre, Guindy, Chennai-32., Superintendent, Government Production Centre for Scientific Glass Apparatus, Coimbatore - 14.
15.	Technical Training Facilities	Superintendent, Technical Training Centre, Guindy, Chennai-32, Principal, Institute of Tool Engineering, Dindigul, Principal, Institute of Ceramic Technology, Vridhachalam
16.	Allotment of Developed plots and sheds in SIDCO Industrial Estates	Tamilnadu Small Industries Development Corporation (SIDCO), Chennai-16.
17.	Marketing Assistance to SSI Units	Tamilnadu Small Industries Development Corporation (SIDCO), Chennai-16.
18.	Supply of Raw Materials such as Iron, Steel & Non-ferrous items etc. to SSI units.	Tamilnadu Small Industries Development Corporation (SIDCO) Chennai-16.

Sl.No	Scheme	Location	Quantum of subsidy/ Incentives	Applicationto be sent to
1.	Capital Subsidy Under New Anna Marumalarchi Thittam	All the 385 blocks in Tamilnadu	15% on cost of plant and machinery subject to ceiling of Rs.15 lakhs.	Tamilnadu Industrial Investment Corporation Ltd., Chennai-35 through General Manager, District Industries Centres
2.	Additional Capital Subsidy for industries which employ more than 50% women Under New Anna Marumalarchi Thittam	All the 385 blocks in Tamilnadu	5% additional Capital Subsidy subject to ceiling of Rs.5 lakhs.	Tamilnadu Industrial Investment Corporation Ltd.,Chennai-35 through General Manager, District Industries Centres
3	Generator Subsidy Under New Anna Maru malarchi Thittam	All the 385 blocks in Tamilnadu	15% on cost of Generator Set subject to ceiling of Rs.5 lakhs	Tamilnadu Industrial Investment Corporation Ltd., Chennai-35 through General Manager, District Industries Centres
4.	LTPT Subsidy Under New Anna Marumalarchi Thittam	All the 385 blocks in Tamilnadu	I Year 30% II Year 20% III Year 10% from date of commencement of production or from the date of Power connection whichever is later.	General Manager District Industries Centres
5.	Back ended interest subsidy for the term loan obtained for Technology Up-gradation and modernization	All the areas in Tamilnadu	Back ended subsidy, to the extent of interest charged over and above the prime lending rate.	1.General Managers, District Industries Centres in the Districts 2. For Chennai Regional Joint Director, Chennai-2. 3. Respective financial institutions.
6.	Back ended interest subsidy for the term loan obtained under National Equity Fund Scheme of SIDBI	All the areas in Tamilnadu	Subsidy, to the extent of interest charged over and above the prime lending rate.	1. General Managers, District Industries Centres in the Districts 2. For Chennai Regional Joint Director, Ch.2 3. Respective financial institutions.
7.	Back ended interest subsidy to tiny /SSI units for the loan availed from Financial Institutions	All the areas in Tamilnadu	Subsidy, to the extent of interest charged over and above the prime lending rate.	1. General Managers, District Industries Centres in the Districts 2. For Chennai Regional Joint Director, Ch.2 3. Respective financial institutions.
8.	Back ended interest subsidy for the term loan obtained for ISO Certification and for the term loan for taking up R& D resulting in Patent Registration and protection of Intellectual Property Rights Registration.	All the areas in Tamilnadu	Subsidy, to the extent of interest charged over and above the prime lending rate.	1. General Managers, District Industries Centres in the Districts 2. For Chennai Regional Joint Director, Ch.2 3. Respective financial institutions.