SPORTS DEVELOPMENT AUTHORITY OF TAMIL NADU

( http://www.sportsinfotn.com )

The Citizen’s Charter is a guide to your rights and obligations as a customer of Sports Development Authority of Tamil Nadu (SDAT). This Charter encapsulates all the aspects of SDAT, which has an inter-face with its customers. SDAT has identified its customers as the following :-

• All persons with outstanding sports potential;

• All persons who would like to have access to sports infrastructure subject to availability and the guidelines fixed by SDAT

• All Sports Associations recognized by SDAT

• All instructions educational and public engaged in promotion of sports and youth activities

• All organizations eligible to utilize the existing infrastructure under the prevailing rules and guidelines.

This Citizen’s Charter contains a host of initiates designed to further the interest of the State in the areas of sports and youth activities and defines the parameters within which the services of the Authority can be expected. Sports is an essential requirement for a holistic development of the personality of a human being. Every customer has a right to expect high standards of services that can be provided by SDAT to meet its objectives set out in the SDAT bye-laws. This Charter articulates on what you could expect from us, how long shall we take to respond to requests for certain services, how fast can we respond to such requests. We shall always be keen to give you the best level of service that is possible, but this Charter also details the steps you, can take should you have any complaints. As an Authority predominantly funded by Government of Tamil Nadu, we are monitored by the Government which watches how we are performing and responding to customer's needs. We report our performance across a set of indicators to the Government of Tamil Nadu on a monthly basis. Through this Charter, we wish to announce that we are always open for scrutiny and we are accountable for all our activities. We shall take into account the customer’s needs regularly to assess what you think of our service and the results of the feed back will be made public. SDAT’s overriding goal is to harness the sports potential of the State and upgrade the performance at the national and international levels. We are also sensitive to the need for delivering quality service and would monitor our own performance against a set of objective indicators. This Citizen’s Charter will come in handy for you for reference to the entire spectrum of Sports Development Schemes we implement to benefit the potential sports persons.

SDAT has not stopped with Chennai as far as the infrastructure concerned. One of its important objectives is to spread the access to infrastructure to the other cities, towns, district headquarters and also the blocks in the rural areas in the State. As a result, the SDAT has built district sports complexes spread across the entire state which consists of well-laid out athletic track, football ground and an indoor stadium, a hockey field and facilities for virtually every sport. The Government of Tamil Nadu have enunciated a policy to provide every district in the State with a Sports Complex. SDAT currently has 4 indoor stadia, 2 swimming pools, 3 cinder tracks in various parts of the State outside Chennai. The Government of Tamil Nadu have also decided to provide a Swimming Pool and an Indoor Stadium to every district in the State in a phased manner. Infrastructure in the State is often created with the assistance from Government of India under their scheme. A Modern Sports Complex is being constructed at Nehru Park to provide facilities for football, athletics, Tennis and basket ball. This complex will soon have three states of the art squash courts. Tamil Nadu has also been making use of Government of India Scheme to provide assistance for creation of sports infrastructure in the educational institutions. In the last 3 years since 1995-96, sports infrastructure was created under this scheme in 7 schools.

3. Financial Assistance

SDAT is the main agent of the Government of Tamil Nadu to fund the sports development schemes in the State in order to harness its formidable sports potential. SDAT provides funding to the Associations for organization of National and International level Tournaments in the State. It also provides money to the Associations making it simpler and more effective. Apart from the Associations, SDAT also recognizes the extra-ordinary achievements of the sports persons of the State at different levels of tournaments. Accordingly, it provides substantial cash incentives to outstanding achievers from the State. In the last 3 years, SDAT has provided Rs.16.00 lakhs by way of grants to Associations apart from lending its infrastructure for conduct of Games.

To encourage the sports persons in the State. SDAT has provided house flats and plots to 12 sports persons in the last 3 years. It has also presented Rs.85.68 lakhs to sports persons across the different disciplines for their notable performance in the last years. 

4. Tournaments

Organization of tournaments forms the backbone of any sports development agency. It has been the consistent effort of SDAT to organize tournaments for sports persons of all ages in every possible disciplines. Today, the State has sports tournaments for virtually every stage to the development of sports persons and for people living in every part of the State. While the Catch them Young Tournaments which are organized annually in 5 disciplines for both boys and girls seeks to identify sports potential at the tender age of below 14 years, the State Games which were organized in last 2 years embraces sports persons of all ages through intense competition among the districts and regions. SDAT actively co-operates with the Department of School Education in organization of the School Games in 4 age groups. The Block level sports caters to the sporting needs of people living mainly in the rural areas students as well as non-students. SDAT also organizes tournaments specially in the form of inter-rural Sports Complex Athletic Meet. Colleges and Universities are often the prime feeders to competitive sports. With the help of Government of Tamil Nadu, SDAT annually sponsors the Inter-University Tournaments.

5. Institutions and Technical Support

Over the years, SDAT has built an undefeatable track in creating in managing institutions. The Sports Hostel of Excellence symbolizes the brightest in State Sports. Located in the Jawaharlal Nehru Stadium, it houses 50 bright and young sportsmen in 5 disciplines. SDAT has a network of 3 sports schools and 4 sports hostels which benefits 600 sports men and 100 sports women. The annual allocations of Sports Hostels and Sports Schools amounts to Rs.52.75 lakhs. Many regions of the State have a natural advantage in certain sports. To develop the sports potential of these pockets, SDAT has started Special Development Centres for Hockey in Tirunelveli, Basketball in Coimbatore and Weightlifting at Sathuvachari in Vellore. These special Development Centres have produced champions at the State and National levels. In the last 2 years, the sportsman trained in these 3 special Development Centres have been able to win 12 Medals at National level, 17 Medals at State level and all of them represented the country at the international stage.

SDAT has always counted the educational institutions, colleges and universities as prized customers. These institutions provide the raw material for right sports prospects to represent the State and bring glory. SDAT provides institutional and technical support to colleges in various ways. A recent initiative was launched to establish Joint Development Centres in select Colleges. The Volleyball Development Centre at sacred Heart’s College, Tirupathur, has been a run away success with 5 of its trainees forming core of the State Volleyball Team. It plans to open more such Development Centres in collaboration with colleges across the State.

The State has currently go the training centres run by the Sports Authority of India at Chennai and Salem. Plans are afoot to construct a Training Centre exclusively for Women at Chennai.

Tamil Nadu has 4 Youth Hostels at Chennai, Madurai, Thanjavur and Trichy. With the support of Government of India, it has plans to construct more Youth Hostels at important locations in the State. SDAT is set to play a pro-active role in the administration of youth affairs in the coming years with the help of Government of India.

7. International Sporting Events

SDAT aims at promoting a sustainable Sports and Youth culture in the State, to attain the following long-term goals.

• to continuously improve the State’s performance in National Sports,

• to make it the highest performing State in the country,

• to use the Sports and Youth activity as a vehicle to spread the message of communal harmony and environmental responsibility.

9. SCHEMES IMPLEMENTED IN SDAT 

3. Quantum of assitance : Rs.500/- per mensem.

7. Grievances to be reported to : Member- secretary, SDAT. 

2. TOURNAMENTS AND COMPETITIONS

6.1 Water quality in the Swimming Pools

SDAT undertakes to get the water sample tested frequently and at least once in two months. The results will be displayed on the pool notice board.

6.2 Fair selection process for Sports Development Institutions :

We Shall maintain a fair and transparent selection process for admission to sports schools, hostels, SAI training centres, Special Development Centres and Hostel of Excellence. SDAT shall not compromise on quality.

6.3 Quality of the Synthetic surfaces

The play-pave tennis courts at Nungambakkam, the astro-turf at Mayor Radhakrishnan Stadium at Egmore and the Synthetic Track at Jawaharlal Nehru Stadium are of the highest standard. We always endeavor to preserve the quality of these surfaces. Similarly , we will take all steps to maintain the quality of wooden surface at the Multi-purpose Indoor Stadium at Periamet.

6.4 Hygiene and cleanliness inside the stadia

As its strong commitment to improve environment, we shall strive to keep the stadia complexes clean and hygiene at all times. 

7.CONSULTATION AND INFORMATION

7.1 Involving and interacting with customers

Members and the public are requested to drop any complaints in the stadia complaint box which will be opened every week or even write to Member-Secretary.

Grievances Day,

Every Monday of the week will be a Grievance day for sports persons and sports-loving public. Under normal circumstances, the Member Secretary, General Manager, District Sports Officers will stay in office to review petitions from 10-00 AM to 2-00 PM . The petition will be acknowledged with a reference No.  

Membership Meeting

We shall have a members meeting at least once in a quarter to exchange views on all issues related to the amenities wherever SDAT enrolls members for utilizing facilities. 

Feedback Boxes

Starting April1, 1999, every major Stadium we have a feedback box for receiving feedback for the public and members. Action will be taken on complaints/suggestions every 15 days and the results displayed on the notice board. 

Notice Board

Every important facility will have a notice board. All important information shall be displayed on the notice board. 

7.2 Requests for Information

SDAT will publicize the following information in the form of brochures/leaflets/ documents for the benefit of its customers. 

1. Directory of sports persons

A database on all outstanding sportspersons at the District and State level. 

2. Infrastructure hand book

A compendium of all infrastructure facilities throughout the State including the city of Chennai. 

3. Tariff and Rental details

The tariff and rental charges will be displayed in the Notice Board at each stadium/swimming pool. It may also be obtained from SDAT.

4. Calendar of Tournaments

SDAT will publish a calendar of events every year for the benefit of public. The details in the form of booklet will be made available free of cost.

5. Government Orders on Schemes

SDAT will make available copies of the relevant Government of India and Government of Tamil Nadu notifications/orders on all the schemes: it can be obtained from SDAT on request. 

7.3 Application forms

SDAT will prescribe application forms for the following items.

• Grants to associations for conduct and participation

• Membership of stadia

• Selection to Sports Hostels/Schools

• Pension to indigent sports persons

• Special Development Centres at Tirunelveli, Coimbatore and Vellore.

By Phone

If you have an enquiry, you can phone SDAT on the following numbers during normal working hours from Monday to Friday. You will receive prompt, courteous and helpful response and will be told who is handling your enquiry.

* 044-2825 53 22            * 044-2825 36 26

2. Written Enquiries

You can also make written enquiries to the following address for any information you need. The General Manager has been appointed as the competent authority for the purposes of providing information under the Tamil Nadu Right to information Act 1997, Member-Secretary, SDAT will act as the appellate authority under the Act.

General Manager, SDAT will reply within 10 working days of receiving your enquiry.

Address - General Manager

Sports Development Authority of Tamil Nadu,

# 116-A, Periyar EVR High Road, Nehru Park, Chennai  600 084.

3. Contact Options

SDAT is committed to providing a comprehensive range of contact options. You could also contact the following officials on the extension numbers listed below.

Member Secretary 2825 00 11 (Dir)

General Manager 2825 50 24 (Dir)

Deputy General Manager   2825 53 22  /  2825 36 26 (EPABX)

Assistant Director   2825 53 22  /   2825 36 26 (EPABX)

First Contact – If you have a complaint, you should first contact the Direct Sports Officers / Stadium Officer of SDAT, who deals with customer service.

Your complaint will be handled accordingly to the procedure specified above. SDAT will also inform you of any higher authority to which you may take your complaint, i.e., Secretary, School Education Dept., Government of Tamil Nadu.

1. EXPECTATIONS OF SDAT

To enable SDAT in discharging its responsibilities, it expects its customers to play an important role. There are certain things SDAT can’t accomplish without customers co-operation. You should appreciate that you also have certain responsibilities towards SDAT and its social and environmental commitments. The following are some steps that you could take to be able to assert your rights.

I. ASSOCIATIONS

• Please inform SDAT of the specific help required during conduct of Games by way of co-ordination with the Government.

• You should ensure that the ground/courts are free of all encumbrances after the tournament organized by you has been completed.

• Litigation is very costly and avoid dispute within the associations. Solve matters amicably rather than go to the court.

• If you have taken a room in the SDAT stadia on rent, please don’t assert your right when the matter is subjudice without any clear direction from the Government.

• Please return borrowed materials from SDAT immediately after the event.

• Avoid making requesting for concessions not in accordance with existing rules.

II. PUBLIC

• Please take care not to wear anything that affects the quality of synthetic surface (eg.) leather shoes on the tennis courts.

• Please co-operate with SDAT in keeping the stadia clean and hygienic at all times.

• Please follow the dress code for entry into the Swimming Pool.

• Please make doubly sure that you are medically fit to enter the Swimming Pool., if you don’t, it could be fatal.

• We expect you to inform SDAT immediately of any undesirable activities taking place in any of SDAT things outside the stadia.

REGIONAL ASST.DIRECTORS

1. Coimbatore ………….. 0422 / 2380010

2. Madurai …………  ….. 0452 / 2537835

3. Tirunelveli …………   .. 0462 / 2572632

4. Trichy …………… …... 0431 / 2420685

5. Vellore ………………... 0416 / 2221721 

DISTRICT SPORTS OFFICERS

1. Chennai ………………... 044 / 26474794

2. Coimbatore ………… … 0422 / 2380010

3. Cuddalore ……………… 04142 / 220590

4. Dharmapuri ………… … 04342 / 260936

5. Dindigul …………   …… 0451 / 2461162

6. Erode …………  ……… 0424 / 2223157

7. Kancheepuram …  …… 04112 / 222628

8. Kanniyakumari ……  … 04652 / 232060

9. Karur …………………..  04324 / 256728

10.Madurai …………  …… 0452 / 2537835

11.Nagappattinam  ……… 04365 / 253059

12.Namakkal ……… …… 04286 / 224798

13.Perambalur @ Ariyalur 04329 / 223153

14.Pudukkottai …………  04322 / 242187

15.Ramanathapuram   … 04567 / 230238

16.Salem …………  …… 0427 / 2412717

17.Sivaganga ……   …… 04575 / 240406

18.Thanjavur …… ……… 04362 / 235633

19.The Nilgiris   …      … 0423 / 2444084

20.Theni ………   …    … 04546 / 265080

21.Thiruvallur …………… 04116 / 264093

22.Thiruvarur …………    04366 / 227158 

23.Tiruchirappalli ……… 0431 / 2420685

24.Tirunelveli ………  … 0462 / 2572632

25.Tiruvannamalai … … 04175 / 251236

26.Toothukudi ………… 0461 / 2321149

27.Vellore ……  ……… 0416 / 2221721

28.Villupuram ………… 04146 / 243358

29.Virudhunagar …   … 04562 / 252947 

WARDEN SPORTS HOSTELS

1. Madurai …………         … 0452 / 2537835

2. Tirunelveli ………………… 0462 / 2572632

3. Trichy ………………     … 0431 / 2420685

4. Madurai Youth Hostel …   0452 / 2537773

5. Thanjavur Youth Hostel … 04362 / 235097

6. Trichy Youth Hostel ……  0431 / 2421508

7. Chennai Youth Hostel …  044 / 24420233 

STADIA OFFICERS (MODERN STADIA)

1. Jawaharlal Nehru Stadium, Chennai-3. ……                  …. 25368709

2. Mayor Radhakrishnan Hockey Stadium, Chennai-8 ………. 28194104

3. Multi – Purpose Indoor Stadium, Chennai-3 …           ……. 25384997

4. Tennis Stadium, Chennai-34 ….................................…… 28173988

5. Aquatic Complex, Velacherry, Chennai-32 ….............……. 22354381 

MEMBERS OF SPORTS DEVELOPMENT AUTHORITY OF TAMIL NADU

                                                                                                 Tel.No.

01. Hon’ble Chief Minister of Tamil Nadu (President)   ............   2567  2345

02. Hon’ble Minister for Education (Vice-President-General)        2567 0720

03. Dr.B.Sivanthi Adityan (Vice-President-Executive)                  2661 8733

MEMBERS

04. Hon’ble Minister for Local Administration   ................           2567 0997

05. Hon’ble Minister for Public Works    .........................           2567 3209

06. Hon’ble Minister for Transport .................................            2567 0204

07. Chief Secretary to Government  ..............................            2567 1555

08. Secretary to Government, School Education Department       2567 2790

09. Secretary to Government, Finance Department                     2567 1173

10. Secretary to Government, Information & Tourism Department 2567 0820

11. Director General, Sports Authority of India, New Delhi           2462 7857

12. Director General of Police, Government of Tamil Nadu           2844 7777

13. Deputy Director General (TNP&A), National Cadet Corps)      2567 1255

14. State Chief Commissioner, Bharat Scouts & Guides             2827 8742

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