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CITIZEN' S CHARTER
CORPORATION OF CHENNAI
( http://www.chennaicorporation.gov.in )
Corporation of Chennai, General Department, General Statistics (as on 31.7.96)
01. Date of Establishment Corporation of - 29.9.1688 Chennai
02. Extent of the city of Chennai - 174
03. Population of the City of Chennai - 3841396 (1991) (as on 1991)
04. No. of employees Working - 19710
05. No. of Roads - Nos. Length 11659 2201 No. of Bus Route Roads - 434 302 No. of Interior Roads - 11225 1789
06. Bridges - 78 Subways - 13 Culverts - 4 Over bridges - 3
07. Total length of S.W.D. - 663 K.M.
08. Street Lights
Total No. of Street lights - 86762
No. of Sodium vapour lamps - 31962
No. of mercury vapour lamps - 409
No. of Tube lights - 54369
No. of High mast lamps - 22
No. of vehicles fitted with ladder - 22
09. Schools
Total No. of Schools - 335
No. of Elementary Schools - 159
No. of Middle Schools - 136
No. of High schools - 27
No. of Higher Secondary Schools - 13
No. of Boys and Girls studying in - 138000 Corporation Schools
No. of Teachers & Trainers - 5041
10. No. of moon meal centres - 697
11. No. of Corporation Community Centres - 14
12. No. of Dispensaries
Allopathy - 54
Siddha - 3
Unani - 2
Ayurvedha - 1
Homeopathy - 2
13. No. of Health Centres - 93
14. No. of Communicable disease Hospitals - 1
15. Dhobi khanas - 10
16. No. of Corporation Markets - 21
17. No. of Corporation Indoor stadium - 2
18. Swimming Pool - 1
19. No. of play grounds - 84
20. No. of Parks and Gardens - 87
21. No. of Traffic Islands - 40
22. No. of Public Conveniences - 850
23. Quantum of garbage removed per day - 2500 M. tones.
24. No. of Conservancy Vehicles - 588
Lorry (Conservancy 5 Tones) - 302
Bulldozers - 9
Weight lift operation Machines - 30
Mechanical Sweeper - 1
Light weight vehicles (up to 3 Tones)- 96
Auto Trucks - 150
25. Burial Grounds - 33
26. Electric Crematoriums - 2
27. Zonal Offices - 10
28. Unit Offices - 30
29. Wards - 155
COUNCIL DEPARTMENT
1) Council Department is the Secretariat of Corporation Council. It is under the control of Worshipful mayor.
2) Council Secretary arranges for the Council meeting and also records the proceedings of the Council. General Administration and Personnel Department
General Department is working under the direct control of the Commissioner. Deputy Commissioner (Administration) is the Head of this Department. The Functions of the Department are as follows:
1. Co-ordinating the Functions of the Department/Zones.
2. Appointments and Promotions.
3. Takes follow up action to implement to Policies of the Commissioner.
4. Settlement of pension/Family Pension and Retirement benefits.
5. Appointment of Compassionate Grounds.
6. Co-Ordination Work during natural calamity.
7. Installation of Telephones.
8. Preparation of draft bye-laws.
9. Central Despatch Section.
The Staff strength of Corporation of Chennai are as follows :- (as on 31.7.96).
Class-I, IA, IB officers - 34
Class II officers - 493
Class III officers - 3221
Class IV officers - 15912
Teaching Staff - 5041
Non Teaching Staff - 50
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Total 24751
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Revenue and Finance
Revenue Department is functioning under the control of Deputy Commissioner (R&F). Revenue Officer is Supervising the Collection of Property Tax, Profession Tax, Timber Tax, Advertisement Tax, Licence fee, Collection of rent for the community centres, Besides, he is supervising the works performed by the A.R.O. s in the zonal offices.
Additional Revenue officer
Supervising the works assigned to him in Ten zones and reviewing the Collection of Taxes. Taxation Appeals Committee function under the Control of a Judge. This Committee considers the appeal petitions preferred against the orders of the Commissioner.
Health Department
Corporation maintains 62 dispensaries, communicable disease hospital at Tondiaret and T.B. Hospital at Puliathope public analyst to detect adulteration in food, pathology for Health test are located in Ripon Buildings. Besides, a new pathology has been opened at E.V.R. Periar Salai to cope with the increasing demand. This department registers Birth and Death and issues Certificates. This department is maintaining 33 Burial grounds and two electronic crematorium
This department carries out the following functions.
1. Mobile Dispensary
2. Water Test
3. Catching of Street Dogs.
4. Medical checkup of the employees working in corporation of Chennai.
5. Supervising to slaughter houses and carries out improvement to slaughter house with latest technology.
Maternity and Child Care
Corporation implements Family Welfare Scheme from 1956. Revised Family Scheme has been introduced from 10.02.1967. There is a Family Welfare Section in the Corporation Ripon Buildings and 49 Health Centres are functioning in the City.
Corporation administers polio vaccination to the children below the age of one year living in slum at free of cost. Corporation maintains pre-natal and post-natal centres. 24 Hours surgery facilities are available in the following this centres.
1. Santhome 2. Shenoy Nagar 3. Perumalpet
4. Ayanavaram 5. Mirsahibpet 6. Vadapalani
7. Saidapet 8. Pulianthopo 9. Sangiverayanpet
Swimming Pool
Marino Swimming Pool
Public are allowed on payment fee person possess admission Ticket are allowed between 6.00 A.M. to 4.30 P.M. Season Tickets are also available concession rates given on the recommendation of Sports Development Authority. Request for grant of conducting swimming competition and for photo filming are considered within a week from the date of receipt of request. Swimming pool is cleaned by conducting filter process.
The services of swimming coach and life guard are available between 6.00 A.M. and 6.00 P.M. Swimming pool is opened to public on all the days except on Monday. Indoor Stadium and Play Grounds
A). Reservation of indoor By the written request in all Stadium and Play Grounds. working days.
B). Information on the availability By Telephone Bearing No.584510, of stadium and play grounds Extension. 294.
Public Information Booth
Public information booth is functioning in the Ripon Buildings and at all the Ten Zonal Officer. Public can avail the following facility.
1.Issue of Birth and Death Certificates.
2.Now Trade Licence
3.Building Plan Permissions
4.Change of Ownership
5.Marriage Assistance Under M.R.A.N.T.T.
6.General complaints and Grievances.
Financial Management Unit
Financial Management Unit is working under the direct control of the Financial Adviser. Financial Adviser perform the following functions.
1.Preparation of Budget Report
2.Receipt of Grant in aid from the Government
3.Controlling of expenditure
4.Pre Auditing of Bills.
5.Annual Audit
Bus Route Roads Department
This department is headed by a Superintending Engineer. He is assisted by three Executive Engineers. Besides, an Executive Engineer is posted exclusively for the traffic improvement.
Bus Routes
This Department maintains 302 Km length of Bus Route Roads excepting the bus route under the control of highways in Chennai City. Since, the roads in Chennai City is full of traffic, most of the bus route road works are carried during night. Works are executed through contract. The asphalt required for laying road is prepared with the help of central asphalt plant and blue metal is supplied by the contractors from Thiruneermalai, Kunrathur, Velachery, Thirusulam. They are placed at suburb areas. The progress of laying road is supervised by Assistant Engineer/Junior Engineer concerned. The asphalts purchased from Indian Oil Corporation, Bharath Petrolium and Hindusthan Petrolium Corporation.
(B). Traffic Improvement Works
Widening of important Bus Route Roads, formation of new traffic island, laying of central medians are the works carried out by this department to avoid congestion of traffic and accidents. Central control stations located at Chintadripet supplies Kerbs and Cement slabs for the above works.
Works Department
Private Street:
corporation carried out improvement in private streets from the payment of improvement charges collected from the owners of the private land and also from the owners of the approved plot. Subsequently Government have ordered to under take development work of private street from the funds of the Corporation. Special Officer in Council, in Council resolution No.80/96, dated: 10.01.1996 have declared that all the private streets are public and improvement works are being carried out on priority basis.
Central Asphalt Stations
Central Asphalt station is preparing Hot Mix and supplying it to various road laying works in the city. Central Asphalt Plant generates 200 Metric Tone of Hot Mix daily.
Central Roller Station
It maintains 39 Road Rollers and are engaged for road laying works.
Town Planning
This section issued planning permit for building constructions and also approved layout which has extent of five acres of land.
Buildings Department
This department executes the work of the construction of school buildings, public convenience and commercial complexes, undertakes renovation and improvement works of parks and garden, play grounds.
Bridges Department
This department was formed in 1985, and it has taken up the works of widening of culverts and bridges at Cooum River, Adayar, Ottri Nullah, Mambalam Canal, Kodungayur canal to ease traffic congestion
Storm Water Drain Department
Normal life of the residents of Chennai city badly affects during the North East Monsoon raining season. The slope of the Chennai City is terrain and the City receives 1200 mm. rain every year water stagnates during heavy rain due to inadequate storm water drains in the city. Stagnated water is baled out using Motor pump sets. This department also under takes desilting works in the canals at captain cotton canal, Vysarpadi, Mambalam, Nandanam, Saligramam, Virugambakkam for free flow of water.
Electrical Department
Corporation maintains street lights and Electrical appliances belonging to corporation. It also replaces damaged under ground cables. It provides Sodium Vapour lamps at Bus Route Roads and installs lights in the slums.
Solid Waste Management
This department is headed by a Superintending Engineer, conservancy works carried out by 10 Zonal Officers are supervised by him. Conservancy employees are working from 6.00 A.M. to 10.30 A.M. and from 2.30 P.M. to 5.00 P.M. and removes an average 2000 Metric Tone of garbage every day. Dumping grounds are located at Kodungaiyur and Perungudi.
General Work Shops, General Stores are under the control of Mechanical Engineering Department. Procurement and maintenance of heavy vehicle and light vehicle for removal of Garbages are under taken by this department. This department operates 302 Nos. of heavy vehicle and 96 Nos. of light vehicles.
Education Department
Corporation maintains gardens in the city. Platforms are provided to take the exercise of walking in the gardens at Anna Garden at Royapuram, Thiru Vika Park at Shenoy Nagar, Tower Park at Anna Nagar, Natesan Park, Jeeva Park, Panagal Park, Nageswara Rao Park, Indra Nagar, M.G.R. Nagar, and K.K. Nagar apparatus for children are provided in some of the parks.
Land and Estate Department
Land and Estate Department is functioning under the control of District Revenue Officer. He is assisted by an Assistant Executive Engineer, Tahsildhar and Supporting Staff. The important function of this department is to preserve the documents relating to the land belonging to corporation and private.
Corporation has leased 19,72,375 Square feet of land at 518 places as per council resolution and earns 78 lakhs every year as a rent. This department has also allotted 1468 petty shops to the Ex service men and Physically handicapped person.
Assistance under Moovalur Ramamirtham Ammaiyar Thirumana Thittam
Place in which List of documents to be application can be submitted along with Nodal Officer had application Zonal Officer (in)
1.Transfer certificate of Zonal Officer which Jurisdiction bride for on having Applicants beside studied upto VIII Std VIII Std.
2. Birth Certificate issued by the Corporation Municipality,Township and Panchayat. Photograph of the
3. Income certificate issued bride and by the Tahsildhar for the bridegroom with proof of having annual their signature less than Rs. 12,000/-
4. Nativity certificate Issued by the Tahsildhar
5. Marriage Invitations card with the name of the printing press
Remarks
1. Bride should have completed 18 Years of age.
2. Application should be registered within 15 days from the date of marriage.
3. Marriage should be solemnized either at the residence of the bride, or at temple or in the Registrar office or in the Corporation community centre.
THE PROCEDURE OF SUBMISSION OF APPLICATION REQUESTING FOR BUILDING PLAN
Place in which List of documents to be application can be submitted along with Nodal Officer had application Public Information
1) Filled in planning City Engineer Centre permit and Building (or) plan applications Executive Engineer
2) Registered document in Town planning, favour of the applicant Corporation of Chennai Chennai-03
3) Original deed of the plot
4) Encumbrance Certificate for 15 years
5) Patta
6) Eight copies of the proposed building plan
Remarks
Cost of application for planning permit is Rs.10/- Cost of Building plan application Rs.10/- Scrutiny fee Rs. 2/-
Application together with related document should be submitted at public information Centre. After scrutiny of application, applicant will be informed of the amount to be informed of the amount to be paid towards registration fee and will be given remittance chalan. Payment should be remitted at Indian overseas Bank, Corporation Extension Counter and remittance receipt should be enclosed in the applications. Applicants will be given acknowledgment in token of receipt of applications. He will be informed the amount of Building Licence fee Within 15 days from the date of submissions of applications and after remittance of prescribed fee applicant will be given Building Plan permission.
AMENDMENT OF OWNERSHIP IN THE PROPERTY TAX REGISTER
Place in which List of documents to be application can be submitted along with Nodal Officer had application Public Information Registered document in favour Revenue officer, Centre Ripon of the applicant. revenue Department, Buildings, Corporation of Chennai,
Chennai - Cost of
1) Sale deed 600 003. application form Rs. 10/-
2) Will
3) Legal Heirship Certificate issued by the Tahsildhar and death certificate of the previous owner
4) Settlement deed.
5) Receipt for the payment of current half year property tax and demand book.
6) Court fee stamp for the value of Rs.1/- need to be affixed in the form of applications for amendment of ownership.
Remarks
Change of ownership will be effected within 15 days from the date of receipt of application. if there is delay, nodal officer may be contacted.
TO OBTAIN BIRTH AND DEATH EXTRACTS
Place in which List of documents to be application can be submitted along with Nodal Officer had application
A) Public Date of Birth / Death Whether A) A.H.O. (Vital Information born / died at the Hospital Statistics) Centre Ripon or at the residence should Ripon Build- Buildings, be mentioned Corporation of Chennai Chennai 600 003
(Registered prior to 1.1.80)
B) Zonal Offices Date of birth / death Whether B) A.H.O of the (The birth or born / died at the Hospital respective death should or at the residence should Zonal Offices have occurred be mentioned. or Registrar within the of Birth/Death jurisdiction of the Zonal Offices.
Remarks
The cost of application form is Rs.10/- Birth/death certificate will be issued within Seven days time.
Public who want to get birth extract urgently, have to apply for the same in the application form of Rs. 25/-. The Birth/death extract will be given to them within 24 hours.
The cost of application form is Rs. 10/- Birth / Death certificate will be issued within seven days time. Public who want to get birth extract urgently, will have to apply for the same in the application form of Rs. 25/-. The birth / death extract will be given to them within 24 hours.
TO OBTAIN TRADE LICENCE
Place in which List of documents to be application can be submitted along with Nodal Officer had application Public Information
1) Prescribed form of Revenue Officer Centre, application Corporation of Chennai,
Corporation of 2) Building plan or a Chennai - 600 003. certificate from the concerned Asst. Executive Engineer stating that the age of building is more than 15 Years.
Ripon buildings, 3) NOC form the building Chennai- 600 003. owner.
4) Xerox copy of the receipt for the payment of Profession tax.
5) Xerox copy of the receipt for the payment of Profession tax.
6) NOC from the Dist. Fire Officer.
7) Certificate obtained from the Inspector of factories.
8) NOC from the residents nearby (for HOTEL only)
9) Water test report.
10) Certificate issued to food handlers
Remarks
1) The application and its enclosure will be forwarded to Executive Engineer, Town Planning. His remarks will be taken into consideration before issuing Trade licence.
2) Applications should remit Trade licence fee along with application. If the application has not been accepted, this payment will be returned.
DETAILS OF TELEPHONE NUMBERS
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Sl.No. Officer/Offices Office Address Telephone Number
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01. Ripon Building Rippon Building 1131, 584510
Periyar E.V.R. High Road
Chennai - 600 003.
02. Compliant Cell do 584530/584670
03. Mayor do 588528/581328 584510/Ext-300
04. Deputy Mayor do 582979 584510/Ext-210
05. Commissioner do 581330/583783 584510/Ext-200
06. Deputy Commissioner do 583693 (Education) 584510/Ext-205
07. Deputy Commissioner do 569444 (R & F) 584510/Ext-306
08. Deputy Commissioner do 583734 (HEALTH) 584510/Ext-336
09. Deputy Commissioner do 584231 (Works) 584510/Ext-351
10. Assistant Commissioner do 583732 (G.A.&P) Ext-231/431
11. Chief Engineer do 583692 (General) 584510/Ext-350
12. Chief Engineer do 583781 (Buildings & Bridges) 584510/Ext-260
13. Superintending Engineer do 584510/Ext-228 (Solid Waste Management)
14. Superintending Engineer do 584439 (Mechanical) 584510/Ext-362
15. Superintending Engineer do 584510/Ext-281 (Bus Route Roads)
16. Superintending Engineer do 583694 (Electrical) 584510/Ext-371
17. City Engineer do 583781 584510/Ext-216
18. Superintending Engineer do 584510/Ext-353
19. Superintending Engineer do 581580 (Buildings) 584510/Ext-212
20. Revenue Officer do 583614 584510/Ext-370
21. Additional Revenue do 584510/Ext-243 Officer
22. Health Officer do 583611 584510/Ext-330
23. Additional Health do 584510/Ext-341 officer
24. Population Project do 583736 Co-Ordinator 584510/Ext-338
25. Education Officer do 584232 584510/Ext-386
26. District Revenue do 566370 Officer 584510/Ext-278
27. Vigilance Officer do 568073 584510/Ext-297
28. Public Relation do 583785 Officer 584510/Ext-256
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Sl.No. Officer/Offices Office Address Telephone Number
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01. Zonal Office-1 226, Thiruvottiur High Road, 25961199/2595183
Tondiarpet, Chennai - 21.
02. Zonal Office-2 47, Basin Bridge Road, 25226655/25250269
Chennai - 600 079.
03. Zonal Office-3 71, Dr. Ambedkar College 25321221/26421650
Road, Pulianthope,
Channai - 600 012.
04. Zonal Office-4 5, Andarsan Road, 26441802/2617306
Ayanavaram,
Chennai - 600 023.
05. Zonal Office-5 183, Periyar E.V.R. High Road 26412646/26415372
Kilpauk, Chennai - 600 010.
06. Zonal Office-6 2, Dr. Besant Road, 28544288/28525192
Triplicane,
Chennai - 600 005.
07. Zonal Office-7 4th Cross Street, 28279738/28274775
Lake Area,
Nungambakkam,
Chennai - 600 034.
08. Zonal Office-8 64, Arcot Road, 24801959/24838968
Kodambakkam,
Chennai - 24.
09. Zonal Office-9 Recards Park, 2454540/2458566
Anna Salai,
Saidapet,
Chennai - 24.
10. Zonal Office-10 No.115, Dr Muthulakshmi Salai 24425961/24425963
Adyar, Chennai 600020
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